Shipping policy

Shipping Terms and Costs

• Italy: Free shipping on all orders. Delivery time 24-48 hours.
• Worldwide: Free shipping on orders above €150. Delivery time 2-5 working days.

All orders are processed within 24 working hours and shipped with reliable couriers to ensure fast and safe delivery.

Order Tracking
Once your order has been shipped, you will receive an email with the tracking number to monitor the delivery status in real time.

Delivery Information
Deliveries are made from Monday to Friday, excluding national holidays.
Make sure the shipping address provided is correct and complete to avoid delays or failed delivery.
If the courier is unable to deliver the package due to an incorrect address or absent recipient, additional costs for redelivery may apply.

International Duties and Taxes
For orders outside the European Union, any customs duties or import taxes are the responsibility of the customer and vary depending on the country of destination.

Shipping Delays and Problems
While we do our best to ensure timely deliveries, we are not responsible for any delays caused by external events such as:

Customs delays
Strikes or logistics problems of the couriers
Adverse weather conditions
If your order is delayed or you encounter problems with delivery, please contact us at info@effemilano.it or through our customer service.

Lost or Damaged Packages
If you receive a damaged package or your order is lost, contact us within 48 hours of delivery for assistance.

Contact us
For any questions about our shipping policy, you can contact us:
📧 Email: Info@effemilano.it