Privacy Policy

Last updated: February 20, 2025

This Privacy Policy describes how EFFE MILANO (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.effemilano.it (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you, the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other measures required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

Information you send us directly through our Services may include:

  • Contact information including name, address, telephone number, and email.
  • Order information including name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Customer support information, including information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect about your use

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To this end, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interactions with the Services.

How we use your personal information

Personal information is used for various purposes, including:

  • Providing products and services : Order processing, account management, shipping, and returns.
  • Marketing and advertising : Sending promotional communications, personalized advertisements, and offers.
  • Security and Fraud Prevention : Detection and prevention of suspicious or fraudulent activity.
  • Service Improvement : Customer support and user experience optimization.

Cookie

We use cookies and tracking technologies to improve the Services. You can manage your cookie preferences in your browser. More details about Shopify-specific cookies are available in the Shopify Cookie Policy .

How we disclose your personal information

We may share your personal information with:

  • Service providers (e.g., Shopify, payment processors).
  • Business and advertising partners for marketing purposes.
  • Legal authorities , if required by law.

We do not sell your personal information.

Your rights

Depending on your residency, you may be entitled to:

  • Access the personal information we hold about you.
  • Request deletion of personal information.
  • Correct inaccurate information .
  • Revoke consent to data processing.

To exercise your rights, please contact us using the information provided below.

Security and storage of your information

We take security measures to protect your data. However, no system is completely secure. We retain personal information only as long as necessary to provide our Services and comply with legal obligations.

International users

If we transfer your data outside of Europe, we will do so in accordance with data protection laws, using mechanisms such as the European Commission's standard contractual clauses.

Contacts

For any questions about our Privacy Policy or to exercise your rights, please contact us:

📧 Email: info@effemilano.it
📍 Address: Via Flavio Gioia 5, Milan, MI, 20149, IT

For the purposes of applicable data protection laws, we are the controller of your personal data .